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Study Design + Research Consulting

Qualitative research studies for real decisions.

PRC Impact is a qualitative research company that helps organizations understand people's experiences, language and reasoning. We design studies, lead focus groups, interviews and listening sessions, and translate findings into practical recommendations.

For public agencies, nonprofits, coalitions, campaigns, institutions and research partners. Based in Montgomery, Alabama; serving organizations nationally.

Watch + Read · One Minute

Qualitative research: three questions before you hire a research company.

What decision should the study inform? Whose experiences need to be heard? Which method fits the question? This short PRC Impact guide helps organizations think through qualitative research study design before commissioning a complete study or focused support.

PRC Impact · One minute · English captions included. Read the full transcript.
Full Video Transcript

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What should your research actually change? Before hiring a qualitative research company, answer three questions that connect conversations to your decision.

First: what decision needs evidence? Define the specific choice your team faces, then explore experiences that could change that decision.

Second: whose experiences are missing? Identify the people closest to that decision and consider differences that a single convenient group could overlook.

Third: which method fits? Focus groups surface group views; interviews uncover each person's own views and reasons.

Qualitative research uncovers reasons and context through conversations but cannot measure how common opinions are across a population.

PRC Impact designs qualitative studies and turns findings into recommendations, so contact us to discuss the decision research must inform.

Start With the Question

What is a qualitative research study?

A qualitative research study investigates how people understand an issue, describe an experience or make a decision. It uses open-ended inquiry to explore the context behind an answer, rather than treating the answer as a number alone.

For an organization, the starting point might be a program people are not using, language they interpret differently, or a public initiative that raises questions. A study creates a structured way to hear those perspectives and examine what they mean for the decision ahead.

Qualitative research consulting is useful when the team needs help framing that question, selecting a method, leading the conversations or interpreting the evidence. PRC's role can cover the complete study or a defined part of another team's research.

When is a different kind of evidence needed?

If the decision requires an estimate of how common a view is across a population, qualitative conversations alone are not enough. The CDC explains that small, purposively selected qualitative samples do not provide the same basis for numerical generalization. Qualitative evidence can complement quantitative work, but this page is not an offer of polling services.

Read the CDC's methodological guidance
A Method Should Fit the Question

Focus groups, interviews or listening sessions?

These are different ways to learn, not interchangeable items on a checklist. Start with what needs to be understood, who needs to be heard and what participants can reasonably discuss in the proposed setting.

Method choices to discuss when planning qualitative research
MethodQuestion it can help explorePlanning consideration
Focus groupsHow do people discuss an idea together, respond to different language or explain agreement and disagreement?Group interaction is valuable, but participants can influence each other. Do not assume every person will feel comfortable disclosing personal experiences.
In-depth interviewsHow does an individual describe an experience, interpretation or decision in detail?A guide gives structure while follow-up questions explore meaning. Plan who to hear from and which topics need individual discussion.
Listening sessionsWhat experiences and concerns do community members or stakeholders want an organization to understand?Clarify the purpose, participation approach and how input will be documented and used. Participation alone does not establish population-wide agreement.

Independent methods context: the CDC discusses group dynamics and qualitative limitations; GOV.UK describes interview planning and neutral follow-up questions. These sources are not PRC endorsements.

Virtual or in person?

PRC's verified services include virtual and in-person moderation. Discuss the audience, setting and practical access needs before choosing a format. Travel, scheduling and participation arrangements belong in the project scope, not in assumptions about national availability.

One method or several?

A project may need different ways of listening to different audiences. Ask what each method adds and how findings will be interpreted together. More sessions do not automatically answer a question that was poorly framed.

From Question to Direction

How does a qualitative study come together?

PRC's research services connect study design, moderated conversations, analysis and recommendations. The responsibilities, review points and deliverables should be agreed for the particular engagement.

01 / Frame

Define the decision

Clarify what the organization needs to decide and what it does not yet understand. Translate that uncertainty into research questions and identify the audiences whose experience matters.

02 / Design

Build the study

Select methods and develop study materials. PRC's services include question framing, sampling, participant screeners, discussion guides and fieldwork planning. Confirm responsibilities before the work begins.

03 / Listen

Explore the response

Lead structured conversations and probe beyond the first answer. Moderation attends to participants' language, the context of their responses and differences that deserve further exploration.

04 / Interpret

Make findings useful

Identify patterns, tensions and differences, then explain their implications. Connect the evidence to practical recommendations for policy, communications, engagement or organizational planning.

Already have a research design? Ask about focused support. Define what PRC will lead, what the commissioning team retains and how the contribution fits into the larger study.

Useful Evidence, Clear Limits

What should the findings help you do?

Findings should help the team understand what people mean, where perspectives differ and what the organization should consider next. PRC's verified outputs include findings, interpretation, recommendations and presentations; the exact deliverables depend on the agreed scope.

A useful discussion with your research partner covers how the report will distinguish participant observations from the research team's interpretation, explain limitations and connect recommendations to the original question. A theme list alone may leave the organization unsure what to do with the evidence.

Findings
What participants expressed and which patterns, differences or unresolved questions emerged.
Interpretation
What those patterns may mean in the context of the issue and the audiences heard.
Recommendations
Practical considerations for the decision, including questions that may need further evidence.
Presentation
A shared explanation that helps the commissioning team discuss the implications.
Evidence From PRC's Work

Original study design and focused research support.

These engagements show two different roles. One involved PRC's own research design; the other contributed skilled interviews within a study led by another firm.

Original Design / Public Sector

City of Birmingham / RESTORE

PRC was directly engaged to design research for youth violence prevention planning. The documented role included focus-group design, screeners, discussion tools, moderation, analysis, findings and strategic recommendations.

The example shows how study design can connect community perspectives to a public decision. It is not a claim that the research reduced violence.

Read PRC's Birmingham case study
Moderation Support / National Study

Prescriber qualitative research

The documented contribution covered 32 in-depth interviews within a larger national study designed and led by another research firm. The work explored how prescribers found, understood and used medication information.

PRC's role was interview moderation and probing, not ownership of the overall study. The client and proprietary materials remain confidential.

Read PRC's interview case study
Research Leadership

Founder and Principal Tania Johns brings public-opinion research experience and RIVA-trained qualitative moderation to the work. Explore the audiences PRC centers and discuss how that experience fits the question your organization needs to answer.

Before You Commission Research

What belongs in a useful project brief?

You do not need a finished research design to start the conversation. Bring the decision and the uncertainty behind it.

  1. The decision. What will the organization do differently with the findings? Identify the person or team responsible for using them.
  2. The people to hear from. Describe the relevant experiences, roles or communities. Note where the team may be missing a perspective.
  3. What you already know. Share existing research, materials and assumptions. Explain which questions remain unresolved.
  4. Timing and responsibilities. Identify the decision date, review process and what is already in place. Ask who will manage participation, logistics, materials and approvals.
  5. The intended output. Explain whether the team needs findings, a presentation, recommendations or support for a larger study. Agree the scope before treating any item as included.
  6. Information boundaries. Discuss participant privacy, access to materials and any organizational review requirements. Do not include confidential participant records in an initial inquiry.

How should you compare qualitative research firms?

Ask for relevant work examples, the proposed role of the moderator, how study materials will be developed and how findings will connect to the decision. Check that a proposal explains the audience, methods, outputs, limitations and division of responsibilities.

A complete study and a moderation-only engagement are different purchases. Comparing them only by session count can hide who is responsible for design and interpretation. PRC can discuss either route; the project scope determines the contribution.

What affects cost and timing?

Useful scoping questions include the number and type of audiences, fieldwork format, participation logistics, research materials, depth of analysis and review process. PRC has not published a standard price or guaranteed turnaround for this service here. Share your brief to discuss the scope.

Questions & Answers

Before you choose a research partner.

What does a qualitative research company do?

It helps frame research questions, design a study, gather detailed accounts and interpret what participants say. PRC Impact's services include study development, focus groups, interviews, listening sessions, message research, analysis and recommendations.

Can PRC help if we do not have a study designed?

Yes. PRC's verified services include research design and study development. Start with the decision, the audiences you need to understand and the uncertainty you want the research to address.

Can we hire PRC for only part of a study?

Yes. PRC can provide focused support within a larger engagement. The prescriber case study illustrates interview moderation within research led by another firm. Discuss the required contribution and responsibilities before agreeing the scope.

How many participants or sessions do we need?

There is no fixed number promised on this page. Scope the study around the question, audiences, method and intended use of the findings. A participant count should not be used to imply that qualitative findings estimate views across an entire population.

Can qualitative research tell us what percentage of people agree?

Not from qualitative conversations alone. They can explain reasoning, experiences and differences, but population estimates need an appropriate quantitative design. See the CDC's explanation of qualitative limitations.

Does PRC conduct research virtually and in person?

PRC's public service description includes virtual and in-person moderation. Discuss format, participant access, scheduling and logistics for your project; no specific date or travel arrangement is guaranteed here.

Is this research for organizations or paid study participants?

This page is for organizations commissioning research and teams seeking research support. The inquiry form is a project intake form, not an application to join a paid focus group.

How does this relate to public opinion and voter research?

Qualitative studies describe the research approach; public-opinion and voter research applies that approach to a particular decision context. For campaign and civic-audience questions, explore PRC's public opinion and voter research page.

Independent Reading

Understand the methods behind the work.

These public sources support the methodological explanation above. They describe research practice, not PRC's service terms, a regulatory approval or an endorsement.

CDC / Independent Source

Collecting and Analyzing Qualitative Data

Explains qualitative methods, focus-group considerations and the limits of drawing population estimates from small purposive samples. Written for field epidemiology; the method discussion is used here as general education.

Published August 8, 2024. Source reviewed October 3, 2026.
GOV.UK / Independent Source

Using in-depth interviews

A practical guide to planning interviews, developing discussion guides and using open questions with follow-ups. Written for government service research, not as a requirement for PRC engagements.

Published February 21, 2017. Source reviewed October 3, 2026.
Contact PRC Impact

What does your team need to understand?

Tell PRC about the decision, the people you need to hear from and the timing of your project. Use the inquiry form to discuss a complete qualitative study or focused research support.

Call (334) 429-6994

Prefer a separate window, or having trouble with the form? Open the secure project inquiry form.

Share only the details needed for an initial inquiry. Do not include confidential participant information or sensitive records. Read PRC Impact's Privacy Notice.